Essentials Unlimited® LLC - Return & Refund Policies
If you are not completely satisfied with your purchase you may return any unused merchandise within 30 days, via a pre-paid shipping label provided by us. . Upon receipt of your return, a prompt refund will be issued to your original method of payment.
What Else Do I Need To Know?
- If you received an incorrect or damaged product, please contact us immediately so we can resolve the issue. We want every purchase to be exactly as anticipated and as promised. In the case of damaged or defective Merchandise; we will request from you a picture of the damage/defect prior to authorizing a return... Reason for this is so we can negotiate with the supplier for proper return, or a replacement.
In the case of sizing issues, we will exchange your item for a different size. You are responsible for all shipping charges returning the item.. Our "Free Shipping" program only extends to new purchases, and replacement items only.
- All returned items must be in the condition you received them, with all hang tags attached and in the original packaging.
- If you're returning more than one item, we may ask you to ship items together or in separate boxes.
- Your refund will include the price of your purchase less any postage/shipping costs incurred by us. We will send you a return label with prepaid postage Usually the shipping cost is about $8.50.
- Credit will be issued to your Credit Card, after we have received and processed your returned item(s). Processing time may vary. If you're receiving a refund via credit card, please allow one full billing cycle for the refund to appear on your statement. Usually, your credit will appear on our account within 3 - 5 business days after receipt of your returned item.
General Return Policy
All items must be returned within 30 days of purchase.
Please insert your original receipt or shipping confirmation email into the package you are returning. .
Merchandise must be in new condition, unused and unwashed and in its original packaging.
Refunds will be issued in the original form of payment.
Shipping charges are non-refundable.
Due to health and sanitary reasons, swim suits, intimate wear, under garments, and fragrances are not returnable under any conditions.
Some merchandise returns are subject to a re-stocking fee. This is stated on the individual product pages.
Many of our vendor-fulfilled items (special orders) may need to be returned to the specified vendor.
No Refunds on orders $14.99 & under. Unless damaged during delivery, or hidden damage.
Please note: you will be charged for shipping and handling on your new order.